Welcome to the e-Helpline of Kolkata Customs

In order to help the trade and general public, we have introduced this e-helpline system. Every query generated is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your query. A valid email address is required to use this e-helpline.

Open A New Query

Please provide as much detail as possible so we can best assist you. To update a previously submitted query, please use the form to the right

Open New Query

Check Query Status

We provide archives and history of all your support requests complete with responses.